Question 1

What are the delivery times?

Accepted Answer

Shipping is free on all orders. Allow 3-5 business days for mainland France, 5-7 days for Europe, and 7-14 days for international. A tracking number will be sent to you by email upon shipment.

Question 2

Can I return an item?

Accepted Answer

Yes, you have 30 days after receipt to return an item in perfect condition. Return shipping costs are at your expense. Contact our customer service to initiate a return.

Question 3

How do I care for my leather items?

Accepted Answer

Clean regularly with a soft, dry cloth. Apply a nourishing balm every 2-3 months. Avoid prolonged exposure to sun and water. Store your items in the provided cotton dust bag.

Question 4

Are your products handmade?

Accepted Answer

Yes, every AfrikanLuxury piece is entirely handcrafted by our master artisans in our Dakar workshop, Senegal. This guarantees exceptional quality and unique pieces.

Question 5

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, American Express, and Apple Pay. All payments are secured by Stripe. We also offer 3-time interest-free payment for orders over €150.

Question 6

Where does your leather come from?

Accepted Answer

Our leather comes from West Africa, primarily from Senegal and Mali. We select full-grain cowhide, lambskin, and goatskin leathers, naturally tanned using traditional methods.

Frequently Asked Questions

Frequently Asked Questions